Privacy Policy

At Rarible Analytics (“Rarible Analytics,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect several types of information depending on how you interact with our website and services.

Personal Information

We may collect personal information that you voluntarily provide, including:

• Your name
• Email address
• Billing information
• Company name
• Contact details
• Any information you submit through contact forms, support requests, demo requests, or feature requests

Account Information

When you create an account, we may collect information such as:

• Login credentials
• Account preferences
• Subscription plan details
• User settings

Usage Data

When you use Rarible Analytics, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Referring URLs
• Pages visited
• Session duration
• Click activity
• Event tracking data
• Funnel interaction data

Cookies and Similar Technologies

We may use cookies, local storage, and similar tracking technologies to improve website functionality, remember preferences, analyze performance, and enhance user experience.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Provide, operate, and maintain our services
• Create and manage user accounts
• Process subscriptions and payments
• Track website analytics, conversions, and funnels
• Improve platform functionality and user experience
• Respond to inquiries, demo requests, and support tickets
• Send important account, billing, and service-related communications
• Monitor usage trends and detect issues
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

We may also use aggregated or anonymized information for analytics, product improvement, and business reporting.

3. How Our Analytics Service Works

Rarible Analytics provides website analytics, conversion tracking, and funnel reporting tools for websites owned or managed by our users.

When our users install our tracking script on their websites, we may process technical and behavioral data related to website visitors, such as page views, device information, traffic sources, and conversion events. Our users are responsible for ensuring they have the right to collect and process this information on their own websites, including providing any required notices or obtaining any necessary consent under applicable law.

If you are a visitor to a website that uses Rarible Analytics, your information may be processed on behalf of that website owner or operator.

4. Legal Bases for Processing

Where required by applicable law, we process personal information under one or more legal bases, including:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, such as improving services, securing our platform, and communicating with users

If we rely on consent, you may withdraw it where permitted by law.

5. How We Share Information

We do not sell your personal information. We may share information only in limited circumstances, including:

Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

• Hosting providers
• Payment processors
• Customer support tools
• Email service providers
• Infrastructure and security providers
• Analytics and monitoring partners

These providers may only use the information as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• Comply with a legal obligation
• Enforce our terms or policies
• Protect our rights, users, or property
• Detect, investigate, or prevent fraud, abuse, or security issues

Business Transfers

If Rarible Analytics is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on:

• The type of information collected
• The purpose for which it was collected
• Legal, accounting, or regulatory requirements
• The need to maintain service integrity and security

When information is no longer required, we will delete it, anonymize it, or securely store it until deletion is possible.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.

You are also responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you suspect unauthorized access to your account.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. These countries may have different data protection laws than your jurisdiction.

Where required, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers and that your information remains protected in accordance with applicable privacy laws.

9. Your Rights and Choices

Depending on your location, you may have certain privacy rights regarding your personal information. These may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information
• Object to certain processing activities
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before processing your request.

You may also control certain cookies or tracking preferences through your browser settings or any cookie management tools we make available.

10. Third-Party Services and Links

Our website or platform may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review the privacy policies of any third-party services you access through our platform or website.

11. Children’s Privacy

Rarible Analytics is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate authorization, we will take steps to delete that information.

If you believe a child has provided personal information to us, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. When we make updates, we will revise the “Last Updated” date at the top of this page.

If changes are material, we may provide additional notice through our website, account dashboard, or email where appropriate.

Your continued use of our services after any changes become effective means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us:

Rarible Analytics
Email: support@raribleanalytics.com